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Training:

In addition to our ABS-Service, we also offer Video Tutorial courses, on-site training as well as User Group Meetings for a more in-depth knowledge about the AccuSampler.

Problems?

Send an email to support@dilab.com
and we'll give you a possible solution.

Service & Support

Successful implementation of an Automated Blood Sampling solution requires more than good products. VeruTech's DiLab Team offers all the necessary assistance to ensure that our customers can get full use out of their systems. In addition to our training courses VeruTech’s highly qualified service technicians offer on-site as well as off-site services for the AccuSampler product line. VeruTech’s Service Agreements ensure our customers regular preventative maintenance of their AccuSampler equipment. Support services also include E-mail & IM as well as traditional telephone support. DiLab® AccuSampler®

Service agreements

Different types of plans can be tailored to your needs – for example our popular twice a year preventive maintenance service contract. During this check-up, the AccuSampler® Certified Technician performs a complete overview and check-up, replacing vital parts, calibrates tubing systems and pumps as well as important variables and updates the equipment to latest version.

Please contact us for more information about our service agreements.